I first worked with Evgeny at http://moskva.beeline.ru/en-us/welcome/general-information/ in Moscow, Russia in 2001. Beeline was part of the Vimpelcom http://www.vimpelcom.com/ group of companies.
We worked together on a massive transformation program at the beginning of Beeline’s growth and expansion. Currently Beeline has over 57 million mobile customers, yes that figure is correct http://www.vimpelcom.com/Businesses/Russia/ using the infrastructure and solutions that were built as part of that transformation program.
I have always been impressed with his technical skill set as well in depth project knowledge and thought it would be good to get to know more about some of the tools, templates, resources that he has used.
1. What should people know about you?
· PMP-certified PM;
· about 20 years’ experience in technical, consulting and management role in global software delivery projects;
· global vendors, large international telecom operator and mid-range system integrator experience
2. What was the project that you are most proud of and why?
· Managed Services Provisioning System, PM in System Integrator
3. What was the biggest challenge?
· Tight constraints, initial under-estimate of the project complexity
4. If you could go back to the beginning of the project and tell yourself something, what would you say?
· Using proven tools, templates and approaches significantly simplify and reduce errors in project management process
5. What routines or habits did you use that helped you and your team be successful?
· revised methodology;
· optimized internal coordination;
· effective collaboration with the client
6. Did you use any useful tools or templates that you found useful?
· Project Management Plan;
· Statement of Works;
· Project Plan; (d) risk/issue register;
· Project Status Reports;
· Financial Management tools;
· Change Requests;
· Release Management templates
7. What information/ advice do you most like to pass onto other people?
· Using templates and tools may help to reduce effort on project management routines
8. What books/ blogs/ media to stay up to date in your chosen field?
· Publications and Web casts on pmi.org;
· IPM Day on iil.com;
9. Dog Person or Cat Person?
· Cat Person
10. Anything else you would like to say?
11. этого достаточно
12. Where can people find out more about you?
Tell us more about your professional experience.
My name is Evgeny. I am a PMP-certified Project Manager with about 20 years technical, consulting and management experience in IT & Telecom domain. I have successfully implemented a broad range of OSS and BSS solutions in scope of global software delivery projects, conducted by global vendors or international telecom operators in EMEA, APAC and Latin America regions.
In 2009, having about 5 years experience in Project Management in a large global telecom operator, I have joined a team of a mid-range System Integrator (SI) to manage the Managed Services Provisioning System implementation project.
The project has delivered a “Smart Office” platform, including HP-based OSS components with web-based Back Office for administration and self-management of Voice and Data services. The solution has been implemented in extremely tight constraints with the scope, cost, time and quality strictly specified by the Client in tender requirements. The project was a part of the SI Strategic Portfolio as it opened the doors for the solution delivery and support services in the OSS domain in this Client, thus the Project Manager had a broad range of responsibility, freedom in project delivery methodology and support on the Executive level.
I got the Project Manager role in this project after completion of the tender and the first thing that I have realized was that the initial estimations of the project implementation complexity were too optimistic. Having the resources extremely limited by the tight project budget, to be able to deliver the specified scope within pre-defined time I had to focus on the project deliverable and to reduce dramatically all unnecessary/optional activities. This way I had to adopt the project delivery methodology to the specific need of the project.
Both Client and SI project management methodologies were based on PMI PMBoK standards and defined internal processes and templates for all steps of project implementation from project initiation to close. The processes specified a broad range of project-related activities and rules, including resource allocation and management, work authorization, financial planning and management, status reporting etc, and the templates provided the tools for the project documentation, internal/external reporting and financial management. The Client processes were more formal and provided more detailed rules and templates, while the SI methodology was more flexible assuming the possibility for adaptation to external (client or vendor) procedures and standards.
I had previous experience in project delivery on both the Client and SI methodology, therefore I have decided to use more advanced Client’s templates for planning & managing project works (template of the project plan) and for conducting all client-related project documentation (SOW, risk/issue logs, status reports, deliverable documentation etc.), but to conduct all internal activities (resource and financial management, quality assurance etc.) base on the internal (SI) procedures and templates. Going this way, I kept focusing on the formal project deliverables based on the Client standards having a high degree of flexibility in the internal processes.
I have used a broad range of templates developed by both the Client and SI PMO, but I found the most useful the following templates and tools:
· Project Management Plan; this template was a high level guideline for planning “mandatory” and “optional” project activities.
· Statement of Work; using the Client’s template let me to provide all mandatory information in the first draft, that significantly reduced the amount of re-work/re-submit and simplified the document approval by the Client
· Project Plan; The Client’s template had a pre-defined structure with the key work authorization and delivery milestones; using this template helped me to identify the key interdependencies between the projects, to effectively synchronize Client and SI project teams and to support the Client’s PM in his project reporting activities keeping focusing on the project goals.
· Risk/Issue registers; these templates helped me to simplify the risk/issue identification and management processes
· Project Status Report templates; a set of Word and PowerPoint documents for internal and external status reports; using these templates has significantly reduced the effort on project status reporting and Review Board/Steering Committee meeting presentations preparations
· Financial Management tools; a set of Excel tables containing billable and unbillable activities, Labor & Expenses, budget allocation/approval etc., developed by PMO of the SI
· Change Request templates; a set of forms simplified submission, assessment and approval of change requests
· Release Management templates; a set of product-related documents simplified the formal procedures for release management and operation support on both Client and SI side.
The positive effect of using the proven set of tools and templates in my project provided me the ways for:
· Early identification of “mandatory” and “optional” activities, focusing on project deliverables
· Clear guidelines, effective support in challenging project conditions
· Significant reduction of time and effort on project management routines
In addition, usage of the same approaches, tools and templates helped to my team to build effective collaboration with Client on both business and technical levels, to understand deeply the business, functional and technical requirements, to involve the client in solution architecture development and to ensure achieving the business goals at the end of the project.
Extremely tight constraints together with the initial underestimate of the project complexity made this project one of the most challenging in my Project Manager practice, and I am proud that the project has been delivered successfully achieving the business goals and Client satisfaction. And I strongly believe that using the right tools and templates helped me not only to simplify the project management routines, but had also a significant positive impact on building the effective collaboration with the Client’s project team that was one of the main drivers in successful project delivery in so challenging conditions.
Thank you Evgeny and good luck for your next project.
You can find some useful tools and templates for projects located on the store page, go to http://www.helpgetitdone.com/store/c1/Featured_Products.html
Thanks for reading